MONITORING & TROUBLESHOOTING
Notification history
The Notification History page shows a real-time list of all notifications sent by your application. It helps you monitor delivery, review message details, and troubleshoot issues across different channels like email, SMS, or push.
Each row in the list represents a single notification, with useful information like:
- The notification ID
- The template used
- The date when it was sent
- The delivery status
- An Actions column where you can view full notification details
You can filter notifications by:
- Application
- Template
- Date range
- Status
This makes it easy to focus on what matters, whether you’re checking failed deliveries or reviewing messages for a specific campaign.
Notification details
Clicking on Details opens a panel with full information, including:
- Notification information (ID, application, template used, date)
- Content, shown per channel
- For example, for an email notification:
- Channel: Email
- Subject
- Body
- Attachments (if any)
- For example, for an email notification:
- Recipients – The list of users or contacts who received the notification
Notification List Columns
| Field | Description |
|---|---|
| Id | Unique identifier of the notification |
| Template | Name of the template used to generate the notification |
| Date | Date and time the notification was created or sent |
| Status | Current status of the notification (see status table below) |
| Actions | View more details about the notification |
Notification Statuses
| Status | Description |
|---|---|
| New | The notification has been created but not yet processed |
| Processing | The notification is currently being handled and sent to the target channels |
| Completed | The processing has finished, regardless of success or failure |
| Success | The notification was successfully delivered to all recipients |
| Failure | The notification failed to send to one or more recipients |
This page is designed to give you full visibility into every notification your system sends out — all in one place, filterable, and easy to explore.